Privacy Policy

Last Updated: January 13, 2026

LeadStreamIQ (“LeadStreamIQ,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information we process. This Privacy Policy explains how we collect, use, store, and share information when you use our website, applications, APIs, and services (collectively, the “Services”).

LeadStreamIQ primarily operates as a data processor, handling information on behalf of our business customers (“Customers”), who are the data controllers for lead data submitted to our platform.

1. Scope of This Policy

This Privacy Policy applies to:

  • Visitors to the LeadStreamIQ website
  • Account holders and authorized users
  • Leads and contact data submitted through our platform on behalf of our Customers

2. Information We Collect

a. Information You Provide Directly

  • Account registration details (name, email, company name)
  • Billing and contact information
  • Support requests and communications

b. Lead Data Processed on Behalf of Customers

  • Names, email addresses, phone numbers
  • Location data (city, state, ZIP)
  • Product interest or inquiry details
  • Message content and metadata
  • Source identifiers (email headers, form IDs, API identifiers)

This information is provided by third parties interacting with our Customers and is processed strictly according to Customer instructions.

c. Automatically Collected Information

  • IP address
  • Device and browser information
  • Log files, timestamps, and usage metrics
  • API request metadata

3. How We Use Information

  • Provide, operate, and maintain the Services
  • Ingest, normalize, validate, and route leads
  • Prevent spam, fraud, and malicious activity
  • Monitor performance and system integrity
  • Communicate with Customers regarding service updates or support

We do not sell personal data.

4. Legal Basis for Processing (GDPR)

  • Performance of a contract
  • Legitimate business interests (fraud prevention, system security)
  • Compliance with legal obligations
  • Consent, where required by law

5. Data Sharing and Disclosure

  • With Customers who own the data
  • With authorized service providers (hosting, email delivery, logging)
  • To comply with legal obligations or lawful requests
  • To protect rights, safety, and system integrity

6. Data Retention

  • Account data retained while your account is active
  • Lead data retention controlled by Customer configuration
  • System logs retained for security and compliance

7. Data Security

  • Encrypted data transmission (TLS)
  • Access controls and role-based permissions
  • Spam, malware, and virus scanning
  • Monitoring and audit logging

No system can be guaranteed to be 100% secure.

8. International Data Transfers

LeadStreamIQ operates primarily in the United States. If data is transferred internationally, appropriate safeguards are used.

9. Your Privacy Rights

  • Access your personal data
  • Correct inaccurate data
  • Request deletion or restriction
  • Object to certain processing activities
  • Request data portability

Requests related to lead data should be directed to the business that collected your information.

10. California Privacy Rights (CCPA/CPRA)

LeadStreamIQ does not sell or share personal information as defined under California law. California residents may request disclosure or deletion of personal information by contacting us.

11. Cookies and Tracking

  • Maintain secure sessions
  • Improve site performance
  • Analyze system usage

12. Children’s Privacy

LeadStreamIQ does not knowingly collect personal information from individuals under 13. The Services are intended for business use only.

13. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.

14. Contact Us

LeadStreamIQ
Email: info@leadstreamiq.com
Website: https://leadstreamiq.com